About the position:

We’re big on relationships. We’ve been in business since 1977 and we’ve managed some clients property portfolios almost since the day the doors first opened.

It’s led to a “long-term” outlook in everything we do.

Our property managers take on the responsibility of strengthening our long-term client relationships. This is done by taking on an advisory role to ensure clients obligations under tenancy law are fulfilled.

The successful applicant will require:

• Thorough knowledge of the Residential Tenancies and Rooming Accommodation Act
• Thorough knowledge of the Property Occupations Act relevant to property management
• Adequate knowledge of the Agents Financial Administration Act relevant to property management
• Ability to communicate, present, negotiate and influence credibly and effectively
• Excellent listening and presentation skills
• Excellent verbal and written communications skills
• Office Of Fair Trading Certificate of Registration
• A drivers licence and reliable motor vehicle

What will I do every day?

We’ve divided the work required into 2 groups. Strategic work focuses closely on your adviser-client relationship. Tactical work lists the procedural requirements necessary to ensure client and customer satisfaction.

Strategic work:

• Oversee operations to ensure clients (lessors) are fulfilling their tenancy law obligations
• Operating as the lead point of contact for any and all matters specific to your key account owners
• Building a strong, long-lasting alliance by developing a trusted adviser relationship
• Ensuring issues that arise are resolved completely to clients and customers satisfaction
• Maintaining a proactive approach to clear, accurate communication with owners and tenant

Tactical work:

• Monitoring payment of rent on a daily basis
• Monitoring breaches of tenancy agreements on a daily basis
• Coordinating and liaising with clients and tenants regarding the exit process and bond disbursements
• Arranging maintenance and repairs to properties
• Providing market-leading leasing advice to clients
• Facilitating negotiation and mediation processes to reduce court proceedings
• Client representation in court proceedings

We offer:

• A base salary
• Vehicle allowance
• A generous bonus scheme for contributing to business growth

Our expectations:

If you get a kick out of helping people by demonstrating expertise in your role, this is a rewarding position.

There are intrinsic values that generally help people excel in this role.

• Plan your time well
• Deliver client service excellence with consistency, reliability, accuracy & empathy
• Adopt a learning mindset
• Work with passion and never give up
• Believe

How to apply:

We would like to know a little more about your experience and your career aspirations. The questions below should take just a few minutes to complete. And if you have your CV in a compatible online format simply upload it to our system. N.B. We do not require a cover letter with your application.