There’s so much more to effective Property Management than just finding a good tenant. At Jeff Jones Real Estate, this is only the beginning. Our dedicated Leasing Team are ready to get your property rented for a premium price quickly! Once we have sourced a quality tenant, your dedicated Property Manager will be your single point of contact for both you and the tenant. Ensuring you always know what is going on with your property.
You’ll notice a real and ongoing consistency about us. We are always there, proactively calling, checking, reporting, suggesting, advising and following up.
That’s exactly what we’d want, if it was our property.
Property Management with a proactive and positive approach
Communication. And when we say ‘communication’, we don’t use this word lightly
A single point of contact that you can always talk to and that will always know what is happening with your investment property
Automatic alerts from our advanced property maintenance system ensuring you always know about any maintenance and what the costs
A dedicated leasing team who lease property quickly and to quality tenants
Detailed property inspection reports with colour photos
FastApp – ensuring your property gets leasing faster than a competitor agency
Property Managers that are rewarded for the quality management of your property
Excellent Proactive Communication
No lock in management contracts
Clear advice on what rent you should expect to receive for your investment property and why
Here is a list of what you get when your investment property is managed with Jeff Jones Real Estate.
We reward our property managers for making your experience personal and positive.
One experienced and motivated Property Manager will be appointed to handle everything about your property, giving you absolute continuity and consistency.
When we say ‘communication’, we don’t use this word lightly.
We set firm parameters our team must adhere to – a set number of proactive calls to owners and tenants to gather feedback and check on progress. In short, we don’t wait for problems to arise before we know what’s going on. And we keep you, the owner, in the picture at all times.
As a landlord, you will have just one point of contact to handle all of your landlord affairs
It’s all thanks to the structured operating model Jeff Jones Real Estate prides itself on, a model that ensures there is always one point of contact to help you. Your Property Manager will manage your property on a day to day basis. When your property is available for rent, our dedicated leasing team will liaise with you and your property manager to ensure a quality new tenant for the maximum price.
Our property maintenance system will automatically alert you when the tenant submits a maintenance request
You will also receive updates at each stage of the work order – from start to finish. Our leasing department operates in a very similar way. You will be notified at each stage of the process to ensure you know we are providing you with the very best of service.
Our unique maintenance systems allows us to complete maintenance requests in 4 days on average, all while keeping tenants, property owners and tradespeople fully informed. *The industry average turnaround for repairs is nearly 3 weeks.
You get a dedicated leasing team who lease quickly but carefully
The leasing team sole purpose is to source quality tenants quickly and we are able to lease 4 to 5 times the amount of properties compared to the average agency.
We pay particular attention to the selection of your new tenants to ensure the process is accurate, thorough and successful. We understand that many landlords cannot afford to go without rent for any period of time so making the right decision on applicants is important.
We have a larger selection of properties available, our chances of having a suitable property for a tenant are excellent.
We relocate existing tenants everyday. We already know their rental history enabling a fast turnaround. No lost rent!
We make it “easy” for a tenant to find your property, apply and move in.
Each month we will provide you with a accounts statement detailing the rent and expenses for your property. The report will also include any invoices for the month.
We conduct property inspections every 3 – 4 months depending on your agreement with us. The purpose of these inspections is to ensure the tenant is looking after your investment property and to identify any safety or maintenance issues. All of our Property Managers conduct these inspections using iPads and will email or post you a colour report with photos and comments attached for each area.
Property Safety Inspections
We offer all of our owners the option of performing an independent property safety report for a discounted rate. Being able to identify safe issues before they are a problem potentially saves you future liability issues. A trained professional will inspect your property and identify any risks or hazards that may need to be addressed and provided you with a details report and what action should be taken.
Your property will be promoted extensively online. We don’t rely on any one website to attract interest. Our website is desktop and mobile “friendly”, making it easy for tenants to source information. Of course we advertise extensively across all major real estate portals and to our 38 year old customer database.
Online Booking System
Prospective tenants are able to book an inspection time using our highly popular and sophisticated online booking system. This system creates inspection times 10 days in advance and alerts prospective tenants of changes and updates via SMS and email. As an owner, you’ll receive feedback from the inspection straight after it happens and we’ll be able to keep you informed of the bookings being made.
If I were to guess the top 10 questions or objections you will have about our property management service they would be these…
* Rent paid on time
* Never know what is going on
* Hard to contact my property manager
* Difficult to get a report of earnings
So here’s how we would clear those up for you…
- Our arrears system automatically alerts you when the tenant is 6 days in arrears and of any break notices they may receive
- You’ll know everything with your property manager constantly in communication and our automated system alerts
- Our Property Managers are rewarded for returning all calls within a 4 hour period
- Our dedicated Accounts department and advanced software means we can provide you with highly detailed yet simple to read reports
I want you to be completely without risk, so here’s our guarantee…
If we don’t rent your property, you won’t pay anything for our services, marketing or advice. If you are ever unhappy with the service you receive from us then we will do whatever it takes to fix the problem. You will experience and feel the Jeff Jones Real Estate difference – and you won’t want anyone else to manage your investment.
It’s really easy to get started.
You just enter your details in the form below. Once we receive your contact information our business development manager will be in touch to arrange a time to meet you.
Oops! We could not locate your form.
Once you decide to get started here’s what’s going to happen…
You’ll get to meet your new property manager and talk to them directly about your needs and requirements
You’ll get detailed reports and communication from our dedicated leasing team if your property is vacant
You’ll get detailed monthly account reports and invoices
When your property is vacant it’s all systems go.
We have a team of professional photography’s and an advertising copywriter ready to make your property stand-out in the market place. Our dedicated leasing team will give you all the information and advice required so you can make confident decisions about your property.
You need to do this right now because…
Start receiving real service and communication today! Find out how much rent you could be losing with your current agent! Move to a Team that is leading the industry with communication and marketing. Start receiving the information you want to know about maintenance and arrears so you can stop wasting money!
Here’s a list of people who have their investment property managed with us and exactly what happened for them…
“I can’t say enough about the exemplary service I’ve received from Marie and her team over the past few years. Your staff always make me feel like a very valued client. I sleep easy knowing everything is taken care of so meticulously.” Larissa Walker
“We have been 100% satisfied with your property management services on our townhouses. The quality of tenants you’ve found, the regular and thorough inspections, and the level of service have all been brilliant.” Marie Forgione
I’d like to express my appreciation for your management of my five rental properties. These houses are a major investment for me, and your professionalism and prompt attention to detail across the board has been unwavering. From finding tenants, to inspections, day-to-day maintenance and finding opportunities to increase rent, you have given me complete peace of mind.” Cec Fox
“I love that I am always kept fully informed of every aspect of my property. Communication is fantastic, and the people I deal with at Jeff Jones Real Estate are great! Nothing is ever too much trouble.” Lorraine Francis