Privacy Policy

Last Updated: May 2026

Jeff Jones Real Estate (JJRE) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines our obligations as managed under the Privacy Act 1988 (Cth) and includes recent 2024 legislative updates regarding digital data security.

1. Collection of Personal Information

We collect personal information that is necessary for us to provide our real estate services, including property sales, leasing, and management. This may include:

  • Identification details (Name, address, contact information).
  • Financial and employment history for tenancy applications.
  • Property ownership and appraisal data.

2. Use and Disclosure

Your information is used to facilitate transactions and communicate property opportunities. We may disclose your information to third-party service providers (such as maintenance contractors or property technology platforms) only as required to perform our duties.

3. Digital Security & Transparency

In accordance with updated Australian Privacy Principles, we disclose the following regarding our digital operations:

Automated Processing

We use industry-standard platforms (such as 2Apply) to assist in the initial processing of tenancy applications. All final decisions regarding applications are reviewed and made by our qualified staff.

Data Safeguards

We implement technical and organisational measures to protect your data from unauthorised access. This includes encryption of sensitive documents and strict internal access protocols.

4. Your Rights and Access

You have the right to access the personal information we hold about you and to request corrections. We aim to respond to all access requests within 30 days. Under recent reforms, you also have enhanced rights to request the deletion of information that is no longer required for legal or operational purposes.

5. Contact Us

If you have any questions about this Privacy Policy or wish to make a complaint, please contact our Privacy Officer:

Jeff Jones Real Estate
60 Old Cleveland Road, Stones Corner QLD 4120
Email: privacy@jjre.com.au
Phone: (07) 3397 5166